Enhanced Security with Essential 8 Compliance

A Journey to Enhanced Security and Productivity with Generation-e

Tennis in Australia is not just a celebration of the sport; it exemplifies innovation and meticulous behind-the-scenes preparation. While players captivate audiences on the court, the success of the event hinges on secure and efficient operations for staff and contractors. Generation-e was instrumental in supporting an event earlier this year by providing a state-of-the-art Microsoft 365 solution that revolutionised how an organisation manages device security and compliance.

Meeting the Challenge: Ensuring Security During High-Stakes Events

Faced with the dual challenge of ensuring robust security and efficient device management for frontline workers during a tennis event this year. With hundreds of devices distributed across staff and contractors, manual processes for imaging and setup were not only time-intensive but also introduced potential security risks.

Compounding these challenges were the strict compliance requirements mandated by the Australian Cyber Security Centre. Non-compliance could result in severe repercussions, including fines, reputational damage, and data breaches, especially during high-profile events.

Generation-e’s Solution: Zero Trust and Essential 8 Compliance

To address these challenges, Generation-e implemented a Microsoft 365 frontline worker solution designed to achieve Essential 8 Level 1 compliance. This comprehensive approach included:

• Streamlined Device Deployment: Using Microsoft Autopilot for efficient device setup.
• Security and Compliance Management: Leveraging Intune for policy enforcement, Conditional Access for real-time compliance checks, and Windows Defender for advanced antivirus protection.
• Data Protection: Employing Microsoft Purview to categorize and monitor sensitive data.
• Tailored Solutions for Every Platform: Customised policies for Windows, iOS, Android, and MacOS devices, ensuring uniform compliance across all endpoints.

This solution significantly reduced manual processes, enhanced security, and ensured a seamless user experience for all staff.

Tangible Benefits

The impact of Generation-e’s solution was transformative, delivering measurable benefits:

• 10% Revenue Boost: Increased productivity and efficiency among frontline workers.
• 20% Cost Reduction: Lowered maintenance and support expenses.
• 30% Satisfaction Increase: Improved user experience and heightened device security.
• Enhanced Brand Reputation: Demonstrated commitment to cybersecurity and compliance.

By adopting Microsoft 365 E5 licenses, the organisation we were collaborating with was able to strengthen its security posture while empowering staff with advanced collaboration tools.

Overcoming Challenges: A Tailored Approach

Implementing this solution wasn’t without hurdles. Managing diverse device platforms—particularly MacOS—required innovative thinking and relentless testing. Generation-e’s team dedicated months to perfecting the solution, collaborating with Microsoft support during the event.

The process also included creating scalable, reusable templates and documenting every step to ensure seamless execution for future events.

Scaling for the Future

With a robust system now in place, this company is now poised for even greater efficiency. Devices can be shipped directly to frontline workers, eliminating the need for central imaging and distribution. This streamlined approach ensures compliance across the entire device fleet, setting the stage for hassle-free operations at future events.

A Winning Partnership

The partnership with Generation-e has elevated their operational capabilities, ensuring compliance, boosting productivity, and safeguarding sensitive data. Their adoption of a Microsoft Security model showcases the power of innovative solutions to transform workplace operations.

Generation-e continues to lead in providing scalable, Microsoft-aligned solutions, enabling organisations to thrive in hybrid work environments while addressing compliance and productivity challenges.

Ready to transform your operations? Contact Generation-e to learn how we can help secure and streamline your workforce.